Concierge Program

For the ultimate VIP experience, you can arrange for your own concierge to be your tour guide while at the Balloon Fiesta. You will experience the event from all angles of the launch field. You can shop at our many vendor booths, check out the chainsaw carvers, visit the Artisans Tent and Balloon Discovery Center and end your session with a visit to the Balloon Museum. You will have an insider's view of this spectacular event. This service is perfect for Balloon Fiesta first-timers, photographers, guests with mobility issues, or guests who want to see all they can in one session.

With this service you will receive:

  • A personal concierge for the duration of your session
  • Golf cart transportation with driver
  • (1) Premium Parking Pass
  • (2) General Admission Tickets
  •  Balloon Fiesta gift

Cost for this service:  $350 per session (1-2 people) + $50 per additional guest (4 maximum per package).

Refunds and Rain Checks

BALLOON FIESTA IS A WEATHER-DEPENDENT EVENT. While early October is generally ideal for hot-air ballooning, strong winds or storms may delay or cancel balloon sessions.  An "official cancellation" is not based on whether balloons fly.  If balloons are able to inflate for a static display but are not cleared to fly, that is not considered an official cancellation.  If your Concierge session is officially canceled we will reschedule you for the next available Concierge session.  If we are unable to reschedule your session,  you will be given general admission tickets and a parking pass to use for any session in the current year.  Once your Concierge session is booked there are no refunds.  

For more information click here: FREQUENTLY ASKED QUESTIONS
If you experience difficulty completing your ticket purchase, 
please call 855-725-1824 for assistance.