Concierge Program

For the ultimate VIP experience, you can arrange for your own concierge to be your tour guide while at the Balloon Fiesta. You will experience the event from all angles of the launch field. You can shop at our many vendor booths, check out the chainsaw carvers, visit the Artisans Tent and Balloon Discovery Center and end your session with a visit to the Balloon Museum. You will have an insider's view of this spectacular event. This service is perfect for Balloon Fiesta first-timers, photographers, guests with mobility issues, or guests who want to see all they can in one session.

With this service you will receive:

  • A personal concierge for the duration of your session
  • Golf cart transportation with driver
  • (1) Premium parking pass
  •  General Admission tickets
  •  Balloon Fiesta gift

For more information click here: FREQUENTLY ASKED QUESTIONS

Cost for this service: 

  • $350 per session (1-2 guests) 
  • $400 per session (3 guests)
  • $450 per session (4 guests)

*Maximum 4 guests per cart
Children 3 and under are free

Refunds and Rain Checks

BALLOON FIESTA IS A WEATHER DEPENDENT EVENT and tickets are nonrefundable.

The safety of all of our Balloon Fiesta guests, including pilots and crews, will always come first regarding making decisions whether the balloons inflate. While October is generally ideal for ballooning in Albuquerque, less than ideal weather at Balloon Fiesta Park or in the vicinity, can sometimes prevent the balloons from inflating.

If the decision to not allow the balloons to inflate is made, Balloon Fiesta will rain-check that session. If your Concierge session is officially canceled, we will reschedule you for the next available Concierge session. If we are unable to reschedule your session,  you will be given General Admission tickets and a parking pass to use for any remaining session in the current year. 

The status of Balloon Fiesta sessions will be available on the Website and Official App.

Once your Concierge session is booked there are no refunds.  

If you experience difficulty completing your ticket purchase:
Call or text us at 505-227-8737
Email us at